Terms of sale
1 General information
The contractual partner for all orders within the scope of this online offer is Sport Solutions di Fabio Conti, with headquarters in Russi (RA) Via Ungaretti 52, in the person of the owner Fabio Conti (registered in the Ravenna company register under no. 02678250396).
These General Conditions of Sale and Supply govern all delivery procedures, including proposals and agreements between Sport Solutions di Fabio Conti and the Customer, and will remain valid for the entire duration of the established commercial relationship. Different or deviating conditions set by the buyer must be confirmed in writing by Sport Solutions di Fabio Conti.
2 Liability for online offers
This website www.squame.it is responsible for all the items and designs offered in the electronic shop called www.squame.it, and for the general management of the shop.
3 Conclusion of the contract
(1) The "offers" contained on the website have the value of a non-binding proposal for the customer to place an order at www.squame.it.
(2) By completing and submitting the online order form, the customer accepts the binding conclusion of a purchase contract, or a contract for work and supply. Before submitting the form, the customer has the opportunity to view the summary screen to check the accuracy of the data entered and, if necessary, correct it. The languages available for the order process are Italian.
The contract becomes effective only upon shipment of the ordered product and the sending of a second email to the customer (which serves as shipping confirmation) by Sport Solutions di Fabio Conti. Order details can also be viewed online at www.squame.it in the user profile by clicking on "Orders."
(3) The contract is concluded subject to the punctuality and completeness of deliveries by Sport Solutions di Fabio Conti's subcontractors. This reservation is not considered valid in the event of temporary supply problems or where Sport Solutions di Fabio Conti has to make up for the lack of supply, in particular if this prevents Fabio Conti's Sport Solutions will promptly complete an adequate hedging transaction. The client will be promptly informed if the service cannot be provided. Any customer payments will be refunded.
4 Delivery / Shipping
(1) Delivery of the ordered goods will normally take place within three weeks of the customer receiving the order confirmation. The delivery date and terms are binding only if explicitly confirmed in writing by Sport Solutions di Fabio Conti.
(2) GLS-Italy guarantees delivery worldwide. Further information on delivery is available on the website www.gls-italy.com.
(3) Deliveries will be made by carriers selected by Sport Solutions di Fabio Conti. The customer will be charged a flat rate shipping fee which varies based on the value of the order and the place of delivery.
(4) If, in exceptional circumstances, it is not possible to make delivery within three weeks of the conclusion of the contract as provided for in point (1), Sport Solutions di Fabio Conti must promptly inform the buyer in writing. In this case, the customer will have the right to withdraw, which must be communicated immediately in writing to Sport Solutions di Fabio Conti.
5 Prices
(1) For orders involving deliveries to be made in a Member State of the European Union, in the Swiss Confederation, in Liechtenstein, in the Principality of Monaco and in the Isle of Man, the prices indicated are to be understood as final prices, i.e. inclusive of the applicable taxes, and in particular VAT.
(2) For orders involving deliveries to non-European countries, or to countries within the European Union that provide for special VAT treatment (see art. 6 of Directive 2006/112/EC ), the prices indicated are to be understood as net of taxes and duties. If the legal provisions of the country of delivery of the goods provide for the application of VAT, this must be paid separately by the person placing the order at the time of delivery of the goods. Furthermore, import duties, customs clearance costs, as well as additional costs and expenses may apply which are borne by the recipient and must be paid separately at the time of delivery.
(3) Any shipping costs that depend on the value of the goods and the country of delivery are the responsibility of the customer.
6 Payment
(1) At the customer's discretion, payment for the ordered goods can be made by direct debit (on SEPA mandate), credit card, bank transfer or other payment methods. Sport Solutions di Fabio Conti reserves the right to restrict the payment options available to customers depending on the order amount, shipping destination, and other objective criteria. For payments by direct debit (SEPA mandate), Sport Solutions by Fabio Conti will send the customer a pre-notification following the correct transmission of the order, as provided for in the conditions for order confirmation (§ 3 section 2).
(2) If, despite the performance of the contract by Sport Solutions by Fabio Conti, the payment method chosen by the customer is not feasible, in particular due to the impossibility of withdrawing the amount due to the overdraft on the customer's account or due to the inaccuracy of the bank details transmitted, the customer is required to reimburse Sport Solutions di Fabio Conti or any third party responsible for any resulting additional costs.
(3) Fabio Conti's Sport Solutions may use third-party payment processors:
a) in case of late payment Sport Solutions di Fabio Conti may appoint a debt collection agency to which it will have the right to transmit the personal data necessary to collect the debt.
b) In the event of intervention by a third party to recover the credit owed to Sport Solutions di Fabio Conti, the payment will be considered valid only after the payment corresponding to the amount due under the contract has been made to the appointed party and/or Sport Solutions di Fabio Conti.
(4) The customer agrees to receive invoices in electronic format only. Invoices will be sent to the customer exclusively in PDF format as an email attachment.
7 Retention of title
(1) The goods remain the property of Sport Solutions by Fabio Conti until the full contractually agreed price has been paid.
(2) The customer is required to carefully store the goods until ownership has passed.
8 Warranty
(1) Information, design, illustrations, technical data, performance, measurement and weight indications indicated in prospectuses, catalogues, circulars, advertisements or price lists of Sport Solutions by Fabio Conti is for informational purposes only. Sport Solutions by Fabio Conti assumes no responsibility for the accuracy of this information. Regarding the delivery method and scope, only what is indicated in the order confirmation applies.
(2) In the event of defects, faults or lack of conformity of the goods, the provisions of current Italian legislation will apply, including the provisions of the so-called "Consumer Code" (where applicable).
(3) Shipping costs resulting from the return of goods due to defects in conformity are the responsibility of the customer.
(4) With the current state of technology, it is not possible to guarantee that data transmission via the Internet will be error-free and/or always available. Sport Solutions di Fabio Conti is therefore not responsible for the continuity and availability of the online offering.
(5) The warranty period for the delivered goods is two years from the time of collection. If the buyer is a merchant, the warranty period is limited to one year.
9 Limitations of Liability
(1) The responsibility of Sport Solutions by Fabio Conti is governed by current legislation unless otherwise indicated in these General Conditions of Sale and Supply. Sport Solutions di Fabio Conti is liable without limitation, regardless of the legal basis, for all damages resulting from intent and gross negligence.
(2) If, under these General Conditions of Sale and Supply, the liability of If Sport Solutions di Fabio Conti is excluded or limited, this will also apply to the liability of Sport Solutions di Fabio Conti's employees, contractors, representatives, and auxiliary personnel.
10 Information on the right of withdrawal for consumers
Right of withdrawal
The customer has the right to freely withdraw from the contract within 14 days. The withdrawal period expires 14 days after the day on which the customer or a third party other than the carrier and indicated by the customer acquires physical possession of the last item purchased/ordered.
To exercise the right of withdrawal, the customer must inform Sport Solutions di Fabio Conti (via the contact form on the website www.squame.it or by email to info@squame.it ) of their decision to withdraw from this contract in a written statement. To meet the withdrawal deadline, the customer simply needs to send the communication regarding the exercise of the right of withdrawal before the expiration of the aforementioned period.
Effects of withdrawal
If the customer withdraws from the contract, all payments made to Sport Solutions di Fabio Conti will be refunded, excluding delivery costs, without undue delay and in any case no later than 14 days from the day on which Fabio Conti's Sport Solutions has been informed of your decision to withdraw from the contract. These refunds will be made using the same payment method used by the customer for the initial transaction.
Refunds may be withheld until the goods are received or the customer demonstrates that they have returned the goods, whichever is earlier. The customer will be responsible for the direct cost of returning the goods, and may be held liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Standard withdrawal form to be sent to info@squame.it
(complete and return this form only if you wish to withdraw from the contract)
- Recipient [***:
- I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods/services (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if this form is notified on paper)
- Date
(*) Delete the unnecessary wording
Exceptions to the right of withdrawal
The right of withdrawal does not apply to contracts relating to the delivery of goods that are not as proposed by us, but rather made following an express indication or directive from the consumer, or that have been modeled on the basis of the consumer's personal needs.
11 Copyright for print design, disclaimer
By placing an order for the printing and production of t-shirts and similar products, the customer declares that they own the rights to distribute and reproduce the images and text requested, particularly images of people, especially minors.
The customer also declares that the reproduction of the images (and texts) does not violate the rights of third parties, and assumes responsibility for any violations of copyright, personality, or name rights, declaring to guarantee and indemnify the company Sport Solutions di Fabio Conti from any possible prejudicial consequences (including legal fees, defense costs, etc.) that may arise from the use of the texts and images mentioned above, releasing it from any claims and demands made by third parties.
12 Production and technical discrepancies
In fulfilling the contract, Sport Solutions di Fabio Conti expressly reserves the right for products to exhibit minor differences in material characteristics, color, weight, size, workmanship, and other similar aspects compared to the descriptions and information in brochures, catalogs, or other written or electronic documents on www.squame.it, provided that these differences remain within the limits of customer acceptability. Reasonable reasons may arise from typical market fluctuations and production processes.
13 Data protection
Sport Solutions di Fabio Conti is committed to processing customer personal data specifically and in compliance with regulations. Personal data provided during the order process (such as name and surname, email address, address, bank details) will be used by: Sport Solutions by Fabio Conti for the execution of the contract. Personal data will be processed by Sport Solutions di Fabio Conti will treat your personal data confidentially, in accordance with applicable regulations, and will not be disclosed to third parties who are not directly involved in the order, delivery, or payment process. Upon request, customers may receive free information about their personal data stored by Sport Solutions di Fabio Conti. Where there are no legal retention obligations, customers must also be notified of the inaccuracy, blocking, or deletion of their personal data.
14 Competent court – Applicable law
The contract, pursuant to these general conditions of sale and/or supply, is subject to the law of the Republic of Italy; the court of Ravenna (Italy) shall have jurisdiction to adjudicate any dispute that may arise as a consequence of or in connection with the contract stipulated pursuant to these general conditions.
Acceptance of general clauses
Pursuant to Articles 1341 and 1342 of the Italian Civil Code, by placing an order, the customer expressly accepts the provisions of paragraphs 7, 9, 10, 11, 12, and 14.